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Shipping Policies

- Custom Orders are shipped via USPS Priority Mail generally within 10 days from the time you approve your magnet proof.  Once shipped, USPS Priority Mail typically takes 2-3 mail days to arrive to you.  (**Rural areas may take longer.)

**PLEASE NOTE:   If your order is urgent or you need it to arrive on or by a specific date, please see "Express Service" section below.    

- Delivery time includes Saturdays.

- Be sure to include your exact street address.

- Include your telephone number so that we may contact you if necessary.

- Standard shipping via USPS to Alaska and Hawaii is approximately a week longer than the regular shipping time. For faster delivery, please select "Express Service."

SHIPPING RATES ARE AS FOLLOWS:

Merchandise Total	Shipping Cost
$0-$20	$5.00
$20.01-$71.00	$6.95
$71.01-$200.00	$10.95
$200.01-$400	$15.95
$400.01+	$21.95

EXPRESS SERVICE

**If your order is urgent, please add "Express Service" to your order (located to the left of the Total box on the last page of checkout), and we will move your order up to the earliest possible time for your specific order.  

Express Service

$16 + Standard Shipping Charge

(**Express Service is a rush service fee.  We do not currently ship Overnight.)

If you need the order to arrive by a specific date:

Please note: Express Service will move you up in the production to the earliest possible time for your order, however, due to the nature of creating a custom order, we cannot guarantee exact shipping delivery dates.  

If you are in doubt as to whether or not you'll be able to receive your order by a certain date, please call us at (877) 238-9458, and we'll check our production schedule for that particular week and let you know if we feel we can accommodate your request. However, please note this will still be a "best case" guideline and not a guarantee.

CORRECTIONS WITH ORDERS

If there is an error on our part concerning your order, we will correct the error and get the shipment out to you as soon as possible.  Please let us know as early in the day as possible, preferably by 10am PST, so that we may have time to get the correction out to you same day.  However, as we cannot guarantee delivery dates, and we do not currently ship overnight, we cannot guarantee delivery dates for any corrections.  

**Additional policies regarding shipping**

If an item was damaged during shipment to you then you must contact the shipper for compensation for the damages.

Shipping & handling charges are not refundable.

PLEASE NOTE:  We take no responsibility for orders delayed by the shipper (USPS).  If your order does not arrive when expected, please contact the shipper directly with your tracking number for more information on the exact location and anticipated delivery of your package.  They may offer you a credit for the shipping charges if you request it.

Non-Receipt of Order: If your order has not been received within three (3) weeks of ship date, and there is NO Proof of Delivery (Delivery Confirmation), we will replace the magnets at no charge. If there is a Delivery Confirmation from the shipper, we will replace the magnets at a discounted price. (We assume no responsibility for non-receipt of order when there is a Delivery Confirmation in place.)

~Orders sent to a wrong address given by you are your responsibility and will not be re-shipped without a new order.

~Orders with incomplete or erroneous addresses will not be shipped until the addresses are corrected.